
Harvey Norma Grand Opening at Mid Valley Megamall.
October 31, 2024Bernice Kwok, Managing Director of Harvey Norman Singapore & Malaysia, expressed her enthusiasm: “This flagship store showcases our dedication to innovation, quality, and customer satisfaction. Designed as an experiential hub, it welcomes everyone to explore a wide selection of products, from home and kitchen appliances to computers, furniture, and bedding—all under one roof. It’s more than a store; it’s a place to discover how the latest smart technologies can simplify tasks and elevate daily life.” Conveniently located in bustling Mid Valley Megamall, the store invites families and friends to experience practical home solutions, great deals, and regular events, including product launches, cooking demos, and hands-on workshops.
A Flagship Store for Today’s Lifestyle
Harvey Norman’s flagship store is more than just retail; it’s a destination that keeps customers connected to the latest in technology and home innovations. Visitors can interact with smart appliances and modern furnishings, transforming everyday tasks into more efficient, enjoyable experiences. With interactive workshops and curated displays, the store offers an immersive environment where customers can discover how advanced home solutions enhance their lifestyles.
Central to the store is bedMATCH®, an exclusive AI-powered Smart Sleep Technology—the first of its kind in Malaysia. This diagnostic system analyzes each customer’s body profile and sleep habits, offering personalized mattress recommendations based on four color-coded firmness levels: Gold (Soft), Green (Medium), Blue (Firm), and Red (Very Firm). In just five minutes, bedMATCH® provides a custom solution for optimal comfort, reimagining how we approach rest.
Additionally, Harvey Norman introduces NextGen AI Laptops, supported by trained AI Experts who guide customers in choosing the best devices for creativity, productivity, and everyday tasks. These advancements represent a new era in smart technology, showcasing Harvey Norman’s commitment to making tech accessible and personalized for every need.
In a meaningful CSR initiative, Harvey Norman has donated 24 AI laptops valued at RM97,000 to underprivileged secondary school students, helping to bridge the digital divide and ensure that technology benefits reach students from low-income families.
Grand Opening Promotions and Activities
To celebrate the launch, Harvey Norman’s flagship store at Mid Valley Megamall will feature exciting promotions and activities from October 30 to November 3, 2024. Shoppers can join the RM1 Lucky Draws for a chance to win prizes worth over RM40,000 or participate in the Guaranteed Sure Win, offering vouchers and prizes valued at over RM14,500 with a minimum RM300 purchase. Fun family activities include arts and crafts workshops, face painting, live performances, a tech trends session by Adam Lobo, and complimentary coffee by Philips throughout the weekend.
Shop with Confidence
With Harvey Norman’s “Shop with Confidence” promise, customers can shop with peace of mind, enjoying price guarantees, same-day delivery, product care options, and a 14-day exchange policy. Knowledgeable staff are on hand to offer personalized assistance, while flexible payment plans, including up to 48-month instalments and Buy Now, Pay Later options, provide financial flexibility for every need.
The new flagship store represents Harvey Norman’s commitment to delivering exceptional customer service and immersive shopping experiences, setting it up as a top destination for all home and lifestyle needs, with plans to expand to 80 stores nationwide.
Harvey Norman, a leading Australian home and lifestyle retailer beloved by Malaysians, recently celebrated the grand opening of its flagship store at Mid Valley Megamall. The event was officiated by Patricia Lee, Senior Investment Director at the Australian Trade and Investment Commission. This new flagship store brings together innovation and convenience, setting a new standard for home retail in Malaysia.
Bernice Kwok, Managing Director of Harvey Norman Singapore & Malaysia, expressed her enthusiasm: “This flagship store showcases our dedication to innovation, quality, and customer satisfaction. Designed as an experiential hub, it welcomes everyone to explore a wide selection of products, from home and kitchen appliances to computers, furniture, and bedding—all under one roof. It’s more than a store; it’s a place to discover how the latest smart technologies can simplify tasks and elevate daily life.” Conveniently located in bustling Mid Valley Megamall, the store invites families and friends to experience practical home solutions, great deals, and regular events, including product launches, cooking demos, and hands-on workshops.
A Flagship Store for Today’s Lifestyle
Harvey Norman’s flagship store is more than just retail; it’s a destination that keeps customers connected to the latest in technology and home innovations. Visitors can interact with smart appliances and modern furnishings, transforming everyday tasks into more efficient, enjoyable experiences. With interactive workshops and curated displays, the store offers an immersive environment where customers can discover how advanced home solutions enhance their lifestyles.
Central to the store is bedMATCH®, an exclusive AI-powered Smart Sleep Technology—the first of its kind in Malaysia. This diagnostic system analyzes each customer’s body profile and sleep habits, offering personalized mattress recommendations based on four color-coded firmness levels: Gold (Soft), Green (Medium), Blue (Firm), and Red (Very Firm). In just five minutes, bedMATCH® provides a custom solution for optimal comfort, reimagining how we approach rest.
Additionally, Harvey Norman introduces NextGen AI Laptops, supported by trained AI Experts who guide customers in choosing the best devices for creativity, productivity, and everyday tasks. These advancements represent a new era in smart technology, showcasing Harvey Norman’s commitment to making tech accessible and personalized for every need.
In a meaningful CSR initiative, Harvey Norman has donated 24 AI laptops valued at RM97,000 to underprivileged secondary school students, helping to bridge the digital divide and ensure that technology benefits reach students from low-income families.
Grand Opening Promotions and Activities
To celebrate the launch, Harvey Norman’s flagship store at Mid Valley Megamall will feature exciting promotions and activities from October 30 to November 3, 2024. Shoppers can join the RM1 Lucky Draws for a chance to win prizes worth over RM40,000 or participate in the Guaranteed Sure Win, offering vouchers and prizes valued at over RM14,500 with a minimum RM300 purchase. Fun family activities include arts and crafts workshops, face painting, live performances, a tech trends session by Adam Lobo, and complimentary coffee by Philips throughout the weekend.
Shop with Confidence
With Harvey Norman’s “Shop with Confidence” promise, customers can shop with peace of mind, enjoying price guarantees, same-day delivery, product care options, and a 14-day exchange policy. Knowledgeable staff is on hand to offer personalized assistance, while flexible payment plans, including up to 48-month installments and Buy Now, Pay Later options, provide financial flexibility for every need.
The new flagship store represents Harvey Norman’s commitment to delivering exceptional customer service and immersive shopping experiences, setting it up as a top destination for all home and lifestyle needs, with plans to expand to 80 stores nationwide.